Microsoft Dynamics 365
Marketing & Sales Platform
Create end-to-end customer experiences with Microsoft Dynamics 365 solutions
Microsoft Dynamics 365 provides powerful solutions for end-to-end customer experiences, giving businesses the ability to understand customers and create meaningful connections that can evolve with changing needs.
With its comprehensive CRM feature set, companies are empowered to develop a strong platform which intelligently guides their strategy in marketing, sales or service - enabling them to stay ahead of an informed consumer base.
With Microsoft Dynamics 365, you can craft individualized customer journeys across your sales and service teams. The platform offers powerful CRM tools that help you better understand customers, engage in meaningful relationships with them, and quickly adapt to changes. By leveraging the solutions available through Dynamics 365 for marketing, sales or service experiences - companies of any size have what they need to create end-to-end user experiences tailored exactly to their unique needs.
More demand
Increase demand and convert more leads with omnichannel campaigns and targeted customer journeys.
More deals
Rely on the right deals and drive them forward in a targeted manner in the sales team.
More sales
Exceed customer expectations with proactive service and delight customers.
A strong platform for marketing, sales and service
With the new business applications around Microsoft Dynamics 365 for CRM, you benefit from complete CRM functionality with modern and modular applications.
These solutions bring you a decisive step closer to the goal of putting the customer at the center of all activities. Manage your relationships with existing customers and prospects comprehensively and at the same time individually at every touchpoint. With the help of CRM, network your employees, business processes and technologies - all in the service of your customers.
Microsoft Dynamics 365 offers the following solution areas, which can be used individually or combined with each other:
- Marketing: Personalized customer journey across different touchpoints
- Sales: Increase sales productivity from anywhere and at any time
- Customer Service: Create personalized interactions with customer service
- Field Service: Proactive service in the field
MS Dynamics 365 for Marketing
For measurable success in marketing
With Microsoft Dynamics 365 for Marketing, personalized offers can be designed along the customer journeys to convert more leads and make the success of marketing activities measurable.
- Convert more leads
- Automate marketing processes
- Personalized approach along the customer journey
MS Dynamics 365 for Sales
as the ideal support for sales
With Microsoft Dynamics 365 for Sales, the sales team relies on the right leads, prioritizes accordingly and derives forecasts for future sales and budgets for measurable success. Customer and contact data is managed centrally in one place and is securely accessible from any device.
- Increase completion rates
- Generate more revenue
- 360-degree customer view
MS Dynamics 365 Customer Service
for professional customer relationships
With Microsoft Dynamics 365 for Customer Service, your customer service employees receive a CRM system for professional customer relationships. Professional customer service will inspire your customers and turn them into loyal fans.
- Forecast a comprehensive view of customers & customer needs
- Analyze and incorporate customer feedback
- Provide proactive service with IoT
MS Dynamics 365 Field Service
for proactive service
Microsoft Dynamics 365 for Field Service helps you plan and optimally use resources. Connected Internet of Things devices provide proactive support and help identify thresholds and standards for preventive maintenance. Respond to Customer needs more intelligently.
- Optimal use of resources
- Increase profitability with efficient workflows
- Maximize utilization
Microsoft Dynamics 365 for marketing, sales and service
Trust in a modern system with the possibilities of Microsoft Dynamics 365 for marketing, sales and service. This provides you with an instrument for professional customer relationship management and allows you to rely on our best-practice approach and our many years of experience.
The benefits of Microsoft Dynamics 365 for marketing, sales, and service
- Flexibility
Being able to react quickly to new requirements - Mobility
Secure access to data from anywhere - regardless of location and device - Scalability
A platform that flexibly adapts to needs and requirements - Transparency
Working in a proven environment creates high employee acceptance
Learn more about the opportunities for marketing, sales and service
Take a look at our free CRM short webinar. Within 20 minutes you will see the benefits and features of our CRM system directly applied.
CRM consulting expertise
Elkuch Group
The Elkuch Group relies on the CRM consulting expertise of Aproda AG in conjunction with CRM software from Microsoft Dynamics.
Increased dynamics thanks to product configurator.
Gallus Ferdinand Rüesch
Gallus Ferdinand Rüesch AG handles its sales process from the initial contact, the completed installation at the customer's premises, through to billing.
Process efficiency thanks to automations
Nahrin AG
With the introduction of the new ERP solution Microsoft Dynamics NAV, the administrative processes were simplified, automated and integrated.
Want to see more projects?
Then click here for our complete reference overview of our ERP, CRM & IT projects.
our clients
Are you interested?
Fouad Asgharnia | Solution Sales Specialist
Then I would be happy to advise you personally. Give me a call: 058 200 14 14 or book a consultation with me directly. I am looking forward to hearing from you.
Contact us
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